Boeing launches 787 Dreamliner GoldCare service with TUI Travel PLC
Posted by John McHale
SEATTLE, 14 April 2010. Boeing (NYSE: BA) announced that TUI Travel PLC, a leisure travel company, is the launch customer for 787 Dreamliner GoldCare service, Boeing's lifecycle solution that provides aircraft maintenance, engineering, and material management as a multi-year service managed by Boeing.
The agreement to support the airline's Boeing 787 Dreamliner fleet covers 13 airplanes currently on order by TUI. The 787s will be operated by Thomson Airways, Tuifly Nordic, Jetairfly and Arkefly. The GoldCare contract is for a period of 12 years from the delivery date of each airplane. Boeing will provide TUI Travel with GoldCare Enterprise, which encompasses the full portfolio of available GoldCare services.
The GoldCare team also includes GE Aviation, Hamilton Sundstrand, Honeywell, Moog Inc., Panasonic, and Rockwell Collins. These manufacturers will support the material, repair, and overhaul needs for the aircraft systems they provide on the 787.
"We are thrilled to be the launch customer for this service," says Fraser Ellacott, director of Engineering, TUI Travel PLC (Thomson Airways). "We have developed this exciting concept with Boeing and are confident that this service will optimize the efficiency of our airlines' operations, reduce complexity, provide value to our stakeholders and allow us to continue to provide outstanding service for our customers."
"As the launch customer for GoldCare, TUI Travel demonstrates the desire for and benefits of this program," says Bob Avery, vice president, Fleet Management for Commercial Aviation Services, Commercial Airplanes. "GoldCare will boost airplane reliability, reduce cost and improve efficiency throughout the lifecycle of the airplane.
To deliver GoldCare, Boeing leads a global team performing material management, engineering and maintenance services at a predictable cost based on flight hours. GoldCare provides airlines with round-the-clock operations center support using the latest technology to turn airplane operating data into diagnostic information that enhances efficiency and maximizes airplane availability, Boeing officials say.
