JetBlue selects EmbraerX's Beacon maintenance platform

Aug. 15, 2022
Beacon enables crews to see real-time updates and save and access maintenance records.

NEW YORK - JetBlue, a commercial airline based in Long Island City, N.Y., needed a maintenance coordination platform. They found their solution from EmbraerX in Boston, Mass.

Beacon is a maintenance coordination platform connecting resources and professionals for faster return-to-service aircraft. During the initial rollout, Beacon will help JetBlue simplify coordination of their maintenance events and propel collaboration amongst their maintenance talent pool and providers to accelerate return-to-service.

Beacon enables crews to see real-time updates and save and access maintenance records. Machine learning capabilities help identify maintenance patterns for optimization and provide insights.

"We think of Beacon not as a replacement for existing tools, but instead as an added layer that brings simplicity and ease," EmbraerX says on its website explaining the system. Beacon integrates with existing maintenance systems and can optimize communication tools such as WhatsApp, text messaging and phone calls with a more secure solution."

The onboarding will begin with JetBlue’s selected bases including New York, Boston, and gradually expand to other airports and routes.

"JetBlue is a key commercial partner for Beacon due to the scale of its operation and its reputation in the industry," Beacon's Marco Cesarino says. "The airline is an industry leader in human driven innovation for the digital and passenger experiences. We are excited to partner with a leader like JetBlue and expand Beacon in North America, increasing the participants in the platform and measuring results to share success with other operators. It is all about keep passengers flying."

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