Airlines promise they’re investing in technology

Feb. 16, 2023
Five major carriers used recent earnings calls to respond to the recent failures in aviation technology, Matt Ashare reports for CIO Dive.

WASHINGTON - Airlines were raked over the coals this winter as performance failures, technology woes and weather caused mayhem, Matt Ashare reports for CIO DiveContinue reading original article.

The Military & Aerospace Electronics take:

16 February 2023 - After a winter weather event exposed vulnerabilities in Southwest Airline's scheduling technology, the FAA grounded thousands more flights following a failure in the agency's NOTAM pilot notification system.

Five large U.S. airlines addressed tech upgrades in quarterly earnings calls last month, including Delta. The Atlanta-based carrier's CEO Ed Bastian said on a January 13 call that "We’ve invested in the customer experience at every stage of the travel journey, from the continued refresh of our fleet with next-generation far more fuel-efficient aircraft, to generational airport rebuilds and technology investments that are providing our employees better tools and our customers a more seamless experience."

Related: FAA has struggled to modernize computer, air traffic operations


Related: Southwest Airlines says a fix is coming as Senators skewer carrier for December meltdown

Jamie Whitney, Associate Editor
Military + Aerospace Electronics

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