AACO selects SITA for sustainability management and digital identity

Nov. 1, 2023
The two solutions will be trialed over the next few months with three AACO member airlines.

RIYADH - The Arab Air Carriers' Organization (AACO) in Beirut, Lebanon, and SITA, an IT provider to the air transport industry in Geneva, Switzerland, announced the launch of pilot projects that will tackle two challenges facing airlines today: sustainability management and digital identity. Announced at the AACO meeting taking place in Riyadh this week, the two solutions will be trialed over the next few months with three AACO member airlines.

SITA’s Sustainability Management Solution will use data to help the industry measure and manage their operational carbon footwork while meeting fast-evolving sustainability requirements. The Travel Digital Identity Solution will transform conventional, manual passenger identification checks to one simple digital check, based on the biometric information that can be digitally verified at each point in the journey. SITA says these projects promise operational and reputational benefits for AACO member airlines and the broader air transport industry, as well as providing passengers with a smoother travel experience.

The aviation industry faces the challenge of reducing its carbon footprint. Governments and aviation authorities are introducing stringent regulations, including EU-ETS and sustainable aviation fuel mandates. Airlines are also under pressure to meet corporate clients’ and passengers’ environmental expectations, leading to  financial and reputational challenges.

The sustainability management solution connects diverse data sources, harnesses analytics and predictive modeling to enable airlines with insights needed to meet changing regulatory requirements and demands for transparency from passengers.

Identity verification across the journey today requires multiple manual checks at airport entry, check-in, security, border control, and boarding. While essential for security, these processes introduce complexity, operational hurdles, and decreased passenger satisfaction.

SITA’s travel digital identity solution enables airlines, airports, and governments to verify a passenger’s identity and travel documents digitally by matching the biometrics data on their documents to an ICAO-compliant digital identity held on their mobile device. This solution will consolidate all travel documents into a single identity.

"I am pleased that AACO and SITA were able to identify together the need to develop solutions that help airlines manage how they can be environmentally sustainable and provide their customers with clarity about their actual carbon footprint," Abdul Wahab Teffaha, Secretary General of AACO said. "We also identified that air travel should benefit from technology to make travel hassle free through airlines, airports and border control. I am very happy that SITA was able to deliver, in a short period of time, two solutions that address exactly what the customers, airlines, airports and regulatory agencies all over the world need. AACO members and partners will be the launchpad for the solutions. And with SITA's global presence and drive for innovation, the whole world will benefit from them."

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