Jeppesen and Turkish Airlines agree to manpower planning and optimized crew tracking solution service contract

Aug. 24, 2010
ENGLEWOOD, Colo., 24 Aug. 2010.Jeppesen signed a new service agreement with Turkish Airlines to provide a solution for crew tracking and manpower planning.
Posted by John McHaleENGLEWOOD, Colo., 24 Aug. 2010. Jeppesen signed a new service agreement with Turkish Airlines to provide a solution for crew tracking and manpower planning. Turkish Airlines, a Jeppesen crew pairing and crew rostering customer prior to signing the new service agreement, will now operate with a total integrated Jeppesen crew management system. The crew management system provided by Jeppesen will allow the airline to integrate decision support throughout their entire crew management process, from long-term forecasting to day-of-flight operation. The Jeppesen manpower planning solution is used for long-term planning of crew, to balance resources and to level peaks of demand. The crew tracking system will ensure efficient operation and cost control by implementing automatic problem detection, alert functionality, and proposing solutions produced by performance analysis technology. "Through our agreement with Jeppesen, we foresee significant improvement in our ability to manage day-of-flight operations and reduce crew planning disruptions," says Adnan Metin, Turkish Airlines senior vice president, Corporate Development and chief information officer. "We also expect a positive effect on revenue from allowing more and later aircraft swaps, which increases our ability to adjust passenger capacity." The manpower planning and crew tracking system also includes a crew recovery module, allowing Turkish Airlines to utilize optimization technology to quickly determine cost-efficient recovery solutions. The entire system is designed to increase operational efficiency while meeting the demands of a rapidly evolving airline business environment, by allowing for customization of the crew solution suite that integrates seamlessly with airline operating systems.

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