Malaysia Airlines selects IBS Software to use AI and machine learning with iFlightCrew

March 6, 2023
iFlight Crew factors in complex variables and scenarios, before providing optimal crew pairing and rostering solutions.

KUALA LUMPUR, Malaysia, - Malaysia Airlines Berhad (MAB) in Sepang, Malaysia needed crew management technology for its commercial flight operations. It found its solution IBS Software in Thiruvananthapuram, India. MAB inked a five-year deal with IBS Software for the Indian technology company's cloud-based platform, iFlight Crew, to further automate and upgrade its aviation operations with artificial intelligence (AI) and machine learning (ML) benefits.

IBS Software has had a partnership of over 10 years with MAB and will continue to support the company's flight operations with solutions including iFlight Crew Tracking, Manpower Planning, AD OPT Pairing and Rostering Optimiser. These functions aim to improve employee productivity in automating situational awareness and decision-making, and facilitate seamless data flow between ops and crew tracking functions, to significantly improve disruption recovery.

iFlight Crew factors in variables and scenarios before providing optimal crew pairing and rostering solutions. It also maximizes productivity and controls costs while adhering to strict industry standards and regulations. Its latest technology accelerates flexible and accessible self-service tools for airline crew.

This fully cloud-based, highly scalable software uses AI and ML capabilities to provide MAB with real-time situational awareness and optimize available asset utilization, both key elements to maintaining a competitive advantage.

"Malaysia Airlines and IBS Software have a long history of working together since 2009," Ahmad Luqman Mohd Azmi, Chief Executive Officer of Airlines at Malaysia Aviation Group says. "Having experienced their commitment to digital transformation to optimize operations for over ten years, we're looking forward to continuing this journey to enhance crew wellbeing, boost cost-savings and upgrade our crew management systems."

Voice your opinion!

To join the conversation, and become an exclusive member of Military Aerospace, create an account today!