LONDON - IBS Software in Thiruvananthapuram, India announced that it has been selected by the International Air Transport Association (IATA), as a technology partner for IATA's new CASSLink project. The modernized CASSLink has been successfully deployed in the United States air cargo market, in collaboration with IATA's wholly owned subsidiary Cargo Network Services (CNS).
CASSLink is IATA's internet-based data processing and customer management system enables companies to meet the evolving billing and payment requirements for the entire air cargo value chain. It facilitates the interaction and exchange of information between airlines and freight forwarders participating in IATA's Cargo Accounts Settlement System (CASS), simplifying the customer experience and driving operational efficiencies.
Working closely with IATA, IBS Software is focused on digitally transforming the CASS platform to develop a platform that can meet payment innovations and customer demands. Focused on customer experience, the new CASS platform features improvements in real time analytics, self-service capabilities, additional payment options, global accessibility and a fresh modern multi-lingual user interface. The new CASSLink will be rolled out to all other CASS markets from the fourth quarter of 2022 and continuing through 2023.
"Air cargo played an outsized role during the pandemic, delivering life-saving vaccines and medical supplies and keeping global supply chains running. Moving forward, it is vital that industry continues to digitally transform to allow payments between parties to be handled quickly, efficiently and with total trust," said Muhammad Albakri, IATA's Senior VP, Financial Settlement and Distribution Services. "Our CASSLink platform has already changed the way airlines and third parties interact. We're delighted to have found an excellent partner in IBS Software to power the new CASSLink, ensuring that it continues to be fit for purpose as we head into a new era for air cargo."
